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An efficient way for teachers to create and grade assessments online.
1 Design Lead
1 Product Designer
I led the efforts of crafting the experience for the teacher-side, whereas, my colleague did the same for the student-side. I also led the usability testing sessions.
2 weeks: research
2 weeks: design
2 weeks: development
1 week: Testing
1 week: Polish
Real-time Feedback Efficient Marking Improved Lesson Planning
"Assessments help me plan my lessons better. I know where I’m going. It’s an organic process due to experience… I would review the results of tests during summer vacation and update the curriculum maps accordingly." - Matt (Teacher - 10 Years of Experience)
Matt's process of creating lessons is similar to any other teacher - it stems from assessment results. With a great number of assessments to mark, however, it can be quite overwhelming and time-consuming for a teacher to gain a good perspective on student performance. It would also take time to incorporate changes to future lessons.
What's the process?
Our research efforts involved the following:
Competitive Analysis: We analysed direct and indirect competitors. Direct competitors were those whom we considered to be in the education space and offered similar products.
User interviews: We interviewed users (teachers) with diverse range of experiences.
With lots of findings in our belt, we dispersed our learnings through mental model and journey mapping. These maps allowed us to place ourselves in the shoes of our users.
We took the findings that we uncovered, and the empathy muscle that we had flexed, to the drawing board. We sketched out rough wireframes, inviting other members of the team to join us, including folks from the data and customer success teams. Bringing in multiple perspectives in one room prevented biased designs, and ensured realistic goals for the project.
Once the designs were built on a staging environment, we invited some of the same teachers from the initial user interviews to participate in usability testing sessions. It was interesting to note that the feedback we received was actually something we anticipated earlier in our process. It was an indication that our process was thorough and well-researched.
The usability testing sessions led to iterate our designs and work on technical bugs that we documented throughout the testing sessions. This phase tested our collaboration skills more than ever. Since the developers were depending highly upon the designers to resolve the design issues, communication and timely sync ups was crucial.
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